Frequently Asked Questions

At GeniusAi, we're building a powerful content production suite that integrates a variety of generative AI technologies into one seamless, production-ready platform.

Our goal is to enhance the creative process, accelerate workflows, and continuously develop advanced AI tools, models, and processes that easily integrate with different content production systems.

Yes, you can use the images you generate on the platform for commercial purposes.

We take community safety very seriously. That's why GeniusAi has implemented robust content moderation practices.

Our system features two key levels of moderation: prompt-level and generation/output-level filtering. At the prompt level, certain word combinations trigger filters to prevent inappropriate content generation.

We're continuously improving these filters to strike the perfect balance between being overly restrictive and too lenient, ensuring a safe and enjoyable experience for all users.

To change your password, follow these steps:

1. Log in to your user account.
2. Navigate to the account settings - Profile Details
3. Look for the "Password" option.
4. Enter your current password and your new password.
5. Confirm your new password and click "Update Password"

Refunds or reimbursements are manually reviewed by a human agent. To request a refund, simply click the "Contact" link. You can email us at [email protected] or reach us through our Contact Form.

Unfortunately, we currently do not support direct payments via bank cards. However, you can use your bank card to make payments through PayPal. If you have a PayPal account linked to your bank card, you can select PayPal at checkout and complete your transaction that way.